Product Update

September

Here's what we've been working on since the start of September:

Imports now include addresses and phone numbers

Imports can now include addresses and phone numbers, alongside the regular notes and contact details you already use.

This gives your imported profiles a more complete contact record from the start.

Support chat library update

We updated the library that powers Scope support chat. The chat is working again.

You do not need to change anything.

New API endpoints to Scope chat

We added more API connections between Scope and Scope AI. This gives requests a more reliable path between the two products.

Faster imports

We moved the part of imports that handles queued jobs to a smaller, faster runtime.

In practice, this uses less server memory and gets imports moving sooner, without changing how you import.

Faster Lookalike searches

Lookalike searches are now faster on both TikTok and Instagram.

This means less waiting before you can review matching profiles.

TikTok profile images now fix themselves

Some TikTok profiles were showing a grey area instead of a profile image.

Scope now spots that problem, refreshes the image, and saves the corrected version automatically.

Age range filtering fixed

We fixed an issue that could make age-range filters not return profiles in the result.

Age filters now fixed and work as expected.

Here's what changed in Scope AI ChatPointing down

Similar searches continue in the background

Similar searches now continue in the background and survive page refreshes.

Saved searches keep their settings

When you open a completed search again, chat restores the original search settings and filters.

You can pick up where you left off without setting the search up again.

Country confirmation when needed

If chat cannot reliably detect a profile's country, it asks you before continuing the search.

  1. Chat checks the available profile data.
  2. If the country is unclear, it pauses the search.
  3. You select the correct country.
  4. The search continues with that information.

A final gender check

A new gender classifier double-checks profiles in Similar results to help keep the final list accurate.Growing heart

It gives chat one more signal before profiles are shown in your final results.

Easier to continue and revisit searches

Background searches and restored settings make longer Similar searches easier to manage.

More accurate Similar results

Country confirmation and a final gender check help chat deliver a more reliable result list.

Together, these changes make Similar searches easier to continue, revisit, and trust.

Help us help you

As always we'd love to hear your ideas.

What do you want us to work on? What's important to you is important to us:)

Company email - so we can follow up on progress

Feedback - try to be specific :)

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